This Policy explains when and why we collect personal information about people who visit us, how we use it, the conditions under which we may disclose it to others and how we keep it secure.
We may change this Policy from time to time so please check this page occasionally to ensure that you’re happy with any changes. By using our website, you’re agreeing to be bound by this Policy.
Any questions regarding this Policy and our privacy practices should be sent to firstname.lastname@example.org or by writing to Lombard Street Gallery, 2 Lombard Street, Margate CT9 1EJ. Alternatively, you can telephone 01843 292779.
Who are we?
Lombard Street Gallery, 2 Lombard Street, Margate, Kent CT9 1EJ
How do we collect information from you?
We only obtain information about you when you use our website, when you contact us about:
1.Our exhibiting programme or products for sale.
2.Leave us your details at the gallery.
3.If you register to receive one of our regular newsletters.
What type of information is collected from you?
The personal information we collect might include your name, address, email address & IP web address. If you purchase a product from us, your card information is not held by us. Your card information is collected by our third-party payment processors, who specialise in the secure online capture and processing of credit/debit card transactions, as explained below.
How is your information used?
We may use your information to:
We review our retention periods for personal information on a regular basis. We will hold your personal information on our systems for as long as is necessary for the relevant activity, or as long as is set out in any relevant contract you hold with us.
Who has access to your information?
We never sell or rent your personal information to third parties.
We will not share your information with third parties for marketing purposes.
We may pass your information to our third-party service providers, subcontractors and other organisations for the purposes of completing tasks and providing services to you on our behalf (for example to send you mailings). However, when we use third party service providers, we disclose only the personal information that is necessary to deliver the service and we have a contract in place that requires them to keep your information secure and to ensure that they comply with the other requirements of the Data Protection laws.
When you purchase products from us your payment details are processed by a third-party payment processor, who specialises in the secure online capture and processing of credit/debit card transactions. If you have any questions regarding secure transactions, please contact us.
You have a choice about whether or not you wish to receive information from us. If you do not want to receive direct marketing communications from us, then you can click the UNSUBSCRIBE link on any email or select your choices by ticking the relevant boxes on the online form on which we collect your information.
We will not contact you for marketing purposes by email, phone or text message unless you have given your prior consent.
How you can update your information
The accuracy of your information is important to us.
If you change email address, or any of the other information we hold is inaccurate or out of date, please email us at email@example.com or write to us at 2 Lombard Street, Margate CT9 1EJ or telephone us on 01843 292779.
Under certain circumstances, by law you have the right to:
Security precautions in place to protect the loss, misuse or alteration of your information
Non-sensitive details (your email address etc.) are transmitted normally over the Internet and this can never be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, we cannot guarantee the security of any information you transmit to us, and you do so at your own risk. Once we receive your information, we make our best effort to ensure its security on our systems. Where we have given (or where you have chosen) a password which enables you to access certain parts of our websites, you are responsible for keeping this password confidential. We ask you not to share your password with anyone.
Use of ‘cookies’
It is possible to switch off cookies by setting your browser preferences to disable Cookies. Turning cookies off may result in a loss of functionality when using our website. You can also clear cookies saved on your computer at any time.
Links to other websites
In addition, if you linked to our website from a third-party site, we cannot be responsible for the privacy policies and practices of the owners and operators of that third party site and recommend that you check the policy of that third party site.
Review of this Policy
We keep this Policy under regular review. This Policy was last updated on 9th May 2018.
“Personal Data” is any information (held manually or electronically) about an identified or identifiable living individual (e.g. names and addresses, email addresses, other contact details, sales records, personal opinions expressed by individuals which may be recorded).
“Sensitive Personal Data” is any information about the racial or ethnic origin of an Individual, his or her political opinions, religious or philosophical beliefs, trade union membership, and data concerning health or sex life.
“Processing” is any activity or set of operations involving Personal Data including (by way of example) collecting, recording, amending, deleting, destroying, disclosing, transmitting.
“Individual” is the living individuals whose Personal Data is being processed.
|Name of company||Lombard Street Gallery|
|Contact details||2 Lombard Street, Margate, Kent CT9 1EJ
|Data Protection Officer||Janet Williams|
|Date||9th May 2018|
|PROCESSING OF PERSONAL DATA|
|1. Different categories of individual personal data held
|Staff – 3rd Party only e.g bank details
Marketing – 3rd Party e-mail list e.g mailchimp
Customers – 3rd Party e-mail e.g Ownart
3rd Party Web shop e.g Shopify
Suppliers – e-mail addresses
3rd Party bank details
|2. Categories of personal data collected & held about these Individuals
|Staff: home address, contact details, next of kin, bank account, salary
Customers: name, contact details, email address, telephone number, bank details,
Marketing: email list
Suppliers (Sole Traders): name, contact details, email address, bank details
|3. Purposes of Processing
|Staff: personnel administration including pay and benefits
Customers: order processing, direct marketing; audit
Marketing email list: direct marketing
Suppliers (sole traders): supplier administration; order management
|COLLECTION OF PERSONAL DATA|
|4. Personal Data collection method
|Marketing email list: website, shop/gallery
|5. Method of obtaining information
|Directly via book in gallery|
|STORAGE OF PERSONAL DATA|
|6. Location of individuals Personal Data stored
|Held on a computer database & files on private server
Held on physical paper in manual files.
|7. Persons with access to Personal Data
|All employees & directors|
|DISCLOSURE OF PERSONAL DATA TO THIRD PARTIES|
|8. Personal data disclosed to third parties outside the business